Convoza vs Wetarseel
Wetarseel is a Pakistan-focused WhatsApp Business API provider (BSP) with basic CRM tools layered on top. Convoza is a full CRM — shared inbox, AI agent, sales pipeline, campaigns, and analytics — built around WhatsApp from the ground up, also with PKR pricing.
Detailed Comparison
| Feature | Convoza | Wetarseel |
|---|---|---|
| Core positioning | Full CRM, WhatsApp-first | WhatsApp Business API provider (BSP) with CRM added on |
| Pricing | PKR 0 (trial) – 7,999/month, 0% markup on Meta's cost | Starter plans from ~$25/month (own pricing page, per-agent limits) plus Meta's conversation charges |
| Sales pipeline | Visual, stage-based, built into the core product | Not a primary focus — positioned around messaging/broadcasts |
| AI agent | Included in every plan, English or Roman Urdu | AI chatbot ("Sarah") focused on lead capture and Sheets sync |
| Analytics | KPI dashboard, response-time, multi-currency revenue | Primarily campaign/broadcast-level reporting |
| Knowledge base | Upload docs/URLs for the AI agent | Not a core focus |
Honest note
Wetarseel is a solid choice if your main need is WhatsApp API access with lead capture and Sheets sync, rather than a full sales pipeline.
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Try Convoza with a free trial or explore our transparent PKR plans.
Frequently Asked Questions
- Is Wetarseel a full CRM like Convoza?
- It's primarily a BSP with CRM-style features (segmentation, lead sync) added on, not a dedicated sales CRM.
- Does Wetarseel offer PKR pricing?
- Yes, similar to Convoza.
- What does Convoza offer that a BSP doesn't?
- A built-in pipeline, knowledge base, campaign analytics, and follow-up automation.
- Can I migrate from Wetarseel?
- Yes, both connect through Meta's official API, so the same verification process applies.