Shared WhatsApp Inbox
Route one business number across your whole team with clear ownership.

AI replies instantly. Your team steps in when it matters most. Unify inbox, pipeline, and automated broadcasts in one cockpit.

Every message lands in a personal chat — with no record, no owner, and no next step.
Personal business number
1 phone, 1 person, 340 unread
Hi, do you still have the black one in stock?
09:14Replied
Sent the payment screenshot, please confirm
09:41Unanswered
Can someone from your team call me today?
11:02Replied
Hello? Still waiting on the quotation…
14:38Unanswered
Never mind, I ordered somewhere else.
18:20Unanswered
One phone holds every lead, so nobody else on the team can see or answer it.
Two people reply, or nobody does — there is no assignment and no accountability.
Warm buyers slip past the scroll because there is no reminder and no pipeline stage.
Convoza turns that single crowded chat list into a routed, owned, and measurable sales desk.
Seven building blocks that turn WhatsApp into a system of record your revenue team can actually run on.
Route one business number across your whole team with clear ownership.

Instant responses drafted from your own knowledge base, day or night.
Do you deliver to Karachi on Sundays?
Yes — Sunday delivery runs 10am to 6pm, free above $40.
Answered in 0.9s from Knowledge Base
Drag conversations across stages and watch deals move in real time.
New
Qualified
Won
Send approved bulk messages at scale without risking your number.
Drip sequences and abandoned-chat triggers that recover quiet leads.

Track response speed, agent load and conversion in one live view.

Upload PDFs, URLs and docs so the AI answers exactly like your team.
One pipeline from first message to closed deal, with a human in the loop exactly where it pays off.

Your customer conversations are business-critical records. Convoza treats them that way.
Roles, seat scopes and granular permissions on every inbox action.
Each workspace is logically separated with encrypted storage.
Redundant message workers with live delivery monitoring.
Official platform access, approved templates, no grey routes.
Encryption at rest
AES-256
Transport security
TLS 1.2+
Audit retention
365 days
You pay Convoza for the platform, and Meta for conversations at exactly their published rate. We never take a cut of your messaging spend.
Monthly conversation volume
Live estimate5,000 conversations
Meta conversation cost
$0.00
Convoza markup
$0.00
Based on indicative utility conversation rates. Final pricing follows Meta's published country table.
Straight answers on setup, automation limits and compliance.
Convoza uses Meta's embedded signup. You verify your business, pick or migrate a number, and the connection is live in the same session — no BSP paperwork and no waiting on a reseller.
You define the triggers: pricing talk, negotiation, complaints, repeated confusion, or an explicit request for a person. The thread is assigned instantly with an AI-written summary so your agent has context.
Campaigns only send pre-approved templates, throughput respects your Meta quality tier, opt-outs are enforced automatically, and quality-rating drops pause sending before Meta restricts the number.
Every workspace is isolated with per-tenant access control, encrypted in transit and at rest, with role-based permissions and audit logs. You can export or delete your data at any time.
Seats are named per teammate and can be reassigned when someone leaves. Each seat carries a role — admin, agent or viewer — that controls inbox visibility, pipeline edits and campaign sending.
Collected directly from businesses running Convoza day to day.
“Convoza ka shared inbox probably sabse useful cheez hai for us. 3 log customer chats handle karte hain aur ab pata hota hai kis ne kya reply kiya. Choti cheez lagti hai but daily kaafi time save hota hai.”
Hamza R.
Lahore
“AI replies achi hain, kabhi kabhi wording change karni parti hai obviously. But overall customer ko reply dena kaafi fast ho gaya hai.”
Areeba S.
Karachi
“Ek cheez jo mujhe actually pasand ayi woh follow-up wala system hai. Bohat dafa lead se baat hoti hai aur phir 2 din baad reply karna hota hai — pehle ye cheez easily miss ho jati thi.”
Bilal A.
Islamabad
“Interface simple hai, which is good. Mujhe 20 different menus nahi chahiye thay. Mostly chats, leads and follow-ups use karta hoon and that's enough for our team.”
Usman H.
Dubai
“Hamari sales team mein ek hi customer ko kabhi 2 log reply kar dete thay 😅 Convoza ke baad ye issue almost khatam ho gaya because everyone can see the conversation.”
Zain M.
Rawalpindi
“Honestly I use the AI more for rewriting than fully automatic replies. Kabhi customer ko thora professional response chahiye hota hai, AI se draft le leti hoon and edit it.”
Hira N.
Karachi
“It's not magic or anything, but it removed a lot of little annoying tasks from our day. That's probably why the team actually kept using it after the first week.”
Emma W.
Birmingham
“Convoza läuft bei uns hauptsächlich im Kundenservice. Besonders hilfreich ist, dass mehrere Mitarbeiter gleichzeitig mit den Kunden arbeiten können, ohne dass alles über ein einziges Handy laufen muss.”
Julia R.
Hamburg
“I wasn't looking for a huge CRM with hundreds of features. We needed better WhatsApp handling and something the sales team would actually use. Convoza fits that pretty well.”
Noah P.
Amsterdam
“Die Chat-Verwaltung gefällt mir am besten. Wenn viele Anfragen gleichzeitig kommen, ist es viel einfacher zu sehen, was noch offen ist und was bereits beantwortet wurde.”
Markus S.
Frankfurt
Connect your number, train the agent on your own docs, and let your team focus on the conversations worth closing.