• Shared WhatsApp Inbox
  • AI Agent
  • Human Takeover
  • Sales Pipeline
  • Follow-ups
  • Campaigns
  • Knowledge Base
  • Analytics
Built on the Meta WhatsApp Cloud API

Run Your Entire Sales & Support Operation on WhatsApp with AI

AI replies instantly. Your team steps in when it matters most. Unify inbox, pipeline, and automated broadcasts in one cockpit.

Convoza dashboard showing WhatsApp analytics tiles and a shared team inbox
Median AI first reply
0.0s
Conversations handled
0.0M
Deals logged automatically
0%
API uptime
0.00%

WhatsApp wasn't built to run a business.

Every message lands in a personal chat — with no record, no owner, and no next step.

WA

Personal business number

1 phone, 1 person, 340 unread

  • Hi, do you still have the black one in stock?

    09:14Replied

  • Sent the payment screenshot, please confirm

    09:41Unanswered

  • Can someone from your team call me today?

    11:02Replied

  • Hello? Still waiting on the quotation…

    14:38Unanswered

  • Never mind, I ordered somewhere else.

    18:20Unanswered

No shared inbox

One phone holds every lead, so nobody else on the team can see or answer it.

No conversation ownership

Two people reply, or nobody does — there is no assignment and no accountability.

No follow-through

Warm buyers slip past the scroll because there is no reminder and no pipeline stage.

Convoza turns that single crowded chat list into a routed, owned, and measurable sales desk.

One cockpit for the whole conversation

Seven building blocks that turn WhatsApp into a system of record your revenue team can actually run on.

Shared WhatsApp Inbox

Route one business number across your whole team with clear ownership.

Shared WhatsApp inbox showing team conversations and customer message threads

Autonomous AI Agent

Instant responses drafted from your own knowledge base, day or night.

Do you deliver to Karachi on Sundays?

Yes — Sunday delivery runs 10am to 6pm, free above $40.

Answered in 0.9s from Knowledge Base

Visual Sales Pipeline

Drag conversations across stages and watch deals move in real time.

New

Qualified

Won

Template Broadcast Campaigns

Send approved bulk messages at scale without risking your number.

Eid Sale — TemplateApproved
0 delivered78% read

Automated Follow-ups

Drip sequences and abandoned-chat triggers that recover quiet leads.

Automated follow-up reminders list showing overdue customer tasks

Real-Time Telemetry & Analytics

Track response speed, agent load and conversion in one live view.

Real-time analytics dashboard showing message volume and key performance metrics

Custom Knowledge Base

Upload PDFs, URLs and docs so the AI answers exactly like your team.

  • pricing-2026.pdfIndexed
  • shipping-faq.mdIndexed
  • convoza.app/docsIndexed

How Convoza works

One pipeline from first message to closed deal, with a human in the loop exactly where it pays off.

Flow diagram of a WhatsApp message passing through the Convoza AI agent to the CRM pipeline and human team

Enterprise-Grade Data Isolation & Control

Your customer conversations are business-critical records. Convoza treats them that way.

Per-tenant access control

Roles, seat scopes and granular permissions on every inbox action.

Workspace data isolation

Each workspace is logically separated with encrypted storage.

99.99% API uptime

Redundant message workers with live delivery monitoring.

Meta Cloud API compliant

Official platform access, approved templates, no grey routes.

Encryption at rest

AES-256

Transport security

TLS 1.2+

Audit retention

365 days

Simple, Transparent Subscriptions. 0% Added Markup.

You pay Convoza for the platform, and Meta for conversations at exactly their published rate. We never take a cut of your messaging spend.

  • Direct Meta billing, passed through at cost
  • Service conversations stay free inside the 24-hour window
  • Seat-based plans with no per-message platform fee
View Full Interactive Pricing Page

Monthly conversation volume

Live estimate

5,000 conversations

Meta conversation cost

$0.00

Convoza markup

$0.00

Based on indicative utility conversation rates. Final pricing follows Meta's published country table.

Questions teams ask before switching

Straight answers on setup, automation limits and compliance.

  • Convoza uses Meta's embedded signup. You verify your business, pick or migrate a number, and the connection is live in the same session — no BSP paperwork and no waiting on a reseller.

  • You define the triggers: pricing talk, negotiation, complaints, repeated confusion, or an explicit request for a person. The thread is assigned instantly with an AI-written summary so your agent has context.

  • Campaigns only send pre-approved templates, throughput respects your Meta quality tier, opt-outs are enforced automatically, and quality-rating drops pause sending before Meta restricts the number.

  • Every workspace is isolated with per-tenant access control, encrypted in transit and at rest, with role-based permissions and audit logs. You can export or delete your data at any time.

  • Seats are named per teammate and can be reassigned when someone leaves. Each seat carries a role — admin, agent or viewer — that controls inbox visibility, pipeline edits and campaign sending.

What clients say

Collected directly from businesses running Convoza day to day.

“Convoza ka shared inbox probably sabse useful cheez hai for us. 3 log customer chats handle karte hain aur ab pata hota hai kis ne kya reply kiya. Choti cheez lagti hai but daily kaafi time save hota hai.”

Hamza R.

Lahore

“AI replies achi hain, kabhi kabhi wording change karni parti hai obviously. But overall customer ko reply dena kaafi fast ho gaya hai.”

Areeba S.

Karachi

“Ek cheez jo mujhe actually pasand ayi woh follow-up wala system hai. Bohat dafa lead se baat hoti hai aur phir 2 din baad reply karna hota hai — pehle ye cheez easily miss ho jati thi.”

Bilal A.

Islamabad

“Interface simple hai, which is good. Mujhe 20 different menus nahi chahiye thay. Mostly chats, leads and follow-ups use karta hoon and that's enough for our team.”

Usman H.

Dubai

“Hamari sales team mein ek hi customer ko kabhi 2 log reply kar dete thay 😅 Convoza ke baad ye issue almost khatam ho gaya because everyone can see the conversation.”

Zain M.

Rawalpindi

“Honestly I use the AI more for rewriting than fully automatic replies. Kabhi customer ko thora professional response chahiye hota hai, AI se draft le leti hoon and edit it.”

Hira N.

Karachi

“It's not magic or anything, but it removed a lot of little annoying tasks from our day. That's probably why the team actually kept using it after the first week.”

Emma W.

Birmingham

“Convoza läuft bei uns hauptsächlich im Kundenservice. Besonders hilfreich ist, dass mehrere Mitarbeiter gleichzeitig mit den Kunden arbeiten können, ohne dass alles über ein einziges Handy laufen muss.”

Julia R.

Hamburg

“I wasn't looking for a huge CRM with hundreds of features. We needed better WhatsApp handling and something the sales team would actually use. Convoza fits that pretty well.”

Noah P.

Amsterdam

“Die Chat-Verwaltung gefällt mir am besten. Wenn viele Anfragen gleichzeitig kommen, ist es viel einfacher zu sehen, was noch offen ist und was bereits beantwortet wurde.”

Markus S.

Frankfurt

Ready to Turn WhatsApp into Your #1 Sales Channel?

Connect your number, train the agent on your own docs, and let your team focus on the conversations worth closing.